Title: What should I do if the developer refuses to sign online? ——Rights protection guide and hot case analysis
Introduction:Recently, home buyers in many places have reported that developers have delayed or refused to go through online signing procedures, resulting in damage to their rights and interests. This article combines hot topics across the Internet in the past 10 days to sort out rights protection strategies and provide structured data reference to help home buyers respond effectively.
1. Statistics of hot spots across the entire network (last 10 days)

| Hot keywords | Search volume (10,000 times) | Main areas of complaint |
|---|---|---|
| Developer refuses online visa | 18.6 | Zhengzhou, Wuhan, Changsha |
| Online visa delays rights protection | 12.3 | Chengdu, Xi'an, Hefei |
| Pre-sale fund supervision | 9.8 | Beijing, Shanghai, Guangzhou |
2. Common reasons why developers refuse to apply for online visa application
1.Capital chain issues:The developer misappropriated pre-sale funds, resulting in the inability to complete the filing procedures
2.Illegal sales:Collect funds in advance without obtaining a pre-sale license
3.Contract disputes:Unilateral modification of house purchase terms triggers controversy
4.Policy restrictions:Local regulations lead to delays in qualification review
3. Rights protection steps and timeliness reference
| Rights protection methods | Acceptance department | average processing cycle |
|---|---|---|
| written reminder letter | Developer | 7-15 working days |
| Complaints to the Housing and Urban-Rural Development Department | Housing Authority | Reply within 30 days |
| legal action | People's Court | 3-6 months |
4. References for successful rights protection cases (latest in 2023)
1.Hangzhou case:Home buyers complained through the 12345 hotline, and the housing authority completed the online signing within 3 days after interviewing the developer.
2.Zhengzhou case:The court ruled that the developer should pay liquidated damages for delaying the online signing (0.05% of the house price per day)
3.Guangzhou case:After the media exposure, the housing and construction department launched a pre-sale fund supervision investigation
5. Professional lawyer advice
1.Evidence preservation:Save a complete set of materials such as subscription documents, payment vouchers, and communication records
2.Dual-track rights protection:Simultaneously prepare administrative complaints and judicial procedures
3.Timeliness Note:The statute of limitations for civil actions is generally three years, and administrative complaints must apply for reconsideration within 60 days.
Conclusion:According to the "Measures for the Administration of Pre-sale of Urban Commercial Housing", developers should complete the online signing within 30 days after signing the contract. When home buyers encounter delays, they can proceed step by step based on the structured rights protection plan provided in this article, and seek professional legal support when necessary.
Appendix: Complaint channels for housing and construction departments in major cities across the country
| city | Complaint hotline | Online platform |
|---|---|---|
| Beijing | 12345 | Beijing Housing and Urban-Rural Development Committee official website |
| Shanghai | 962121 | Follow the application APP |
| Shenzhen | 0755-12345 | iShenzhenAPP |
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